Corona Virus update: we are still open!

Deliveries

We offer local and Nationwide delivery, please see below

Local delivery

LOCAL DELIVERIES 

During the dates of 15 October – 31 December our local deliveries will be delivered the very next day.

Make your order by midnight to receive your order the very next day.  

Please call for same day delivery.

When inputting your postcode on the checkout page, the system will calculate the distance.

Distance from our shopDelivery Charge
< 3 Miles£3
between 3 and 5 Miles£5
Between 5 and 10 Miles£10

Free delivery on all local orders over £195.00

National delivery

48 Hour Express – Nationwide Delivery Charges

When ordering, please allow 3 working days from the day of ordering for your goods to arrive.  Orders made on a Monday will usually arrive by Wednesday. 

If you are ordering your goods for a celebration in the near future, always order at least one week in advance, just in case of any delays with the couriers.

Order ValueDelivery Charge
£0 – £79.99£19.99
£80 – £149.99£14.99
£150 – £194.99£9.99
£195.00Free

Click & Collect

Order on our website and selection click & collect to collect your order instore. Please allow at least 4 working hours before going instore to collect your order. If you would like to collect your order sooner, please call 01708 287575.   

Due to Covid-19, Click and Collect orders help us reduce the number of people instore, If you order is over £65.00 we will include a free pack of sky Raider Rockets worth £14.99 completely Free!

Delivery Details      

Local Deliveries will be delivered between 8am-9pm, this is dependant on how busy we’re on the day. If you would like a update on your deliver, please do not hesitate to give us a call.

Nationwide Deliveries will be made during normal working hours, Monday – Friday. 8:00am – 6:00pm
Someone over the age of 18+ will need to be there to accept the parcel

Out of season orders (January-August) all orders will be sent out twice a week for 1-2-day delivery.
In season orders (September-December) all orders will be sent out each day for 1-2-day delivery.

Returns
Hopefully you will never need to return a product, but if you do, please follow instructions below.

Damaged Goods
If your goods arrive damaged, you must notify us within days so 7 we can arrange for the items to be replaced and collected.

Unwanted Goods
If you decide that you no longer want the items, you must contact us within 7 working days of delivery. We will then arrange for our specialist courier to collect the items from you at the cost of delivery it will cost to return to us (It is illegal to send the items through the postal service or an unlicensed courier). Items must be unopened and in their original packaging. However you may open transport packaging to inspect the goods. Refunds will be issued upon receipt and inspection of the goods minus postage and packaging both ways.

Consumer Protection (Distance Selling) Regulations.

Cancellation Rights
You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods.
If you wish to cancel this contract you must indicate this in writing or another durable medium such as letter, fax, email (provide addresses/email addresses/fax details by which to cancel) within the cancellation period.
You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession.
You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. the cost of which is to be paid by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you.
Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation.
Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.

Product Availability
We try to keep the stock availability on the web site up to date, but sometimes a product may be out of stock, if this happens we will endeavour to contact you to find a suitable alternative or replace with a item of the same or higher value. 

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