Local Deliveries start from the 15 October

Free Delivery Within 10 Miles from Romford (No minimum spend!)

For our very loyal online customers year on year, this year we're offering Free delivery on all orders within around a 10 mile radius from Romford. With £0.00 minimum spend amount. This includes the following postcodes all the RM postcodes RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM13, RM14, RM15, RM16, RM17, RM18, RM19,RM20, CM11, CM12, CM13, CM14, CM15, SS5, SS6, SS7, SS11, SS12, SS13, SS14, SS15, SS16 .Postcodes not listed above, will not be included.

This discount will automatically be added upon check-out. During the period 15 October-December, we deliver Monday-Sunday between 9am-9pm. Orders placed before 8pm will be delivered the following day. (please allow an additional day during our busy season) All deliveries will require a signature and proof of age 18+. We operate a challenge 25 policy.

3-5 Day Nationwide Delivery

• 3-5 Day Nationwide Delivery
• Deliveries are running at normal capacity
• Orders place on a Monday, will be expected to arrive by Thursday
•  We hold no responsibility for any deliveries arriving later than your expected date
• Please allow extra time on orders on the week leading up to Bonfire Night and New Years Eve
• We do not deliver to Ireland or Northern Ireland

The increased delivery charge is not because of a faster delivery service, but is purely because of the nature of the goods being delivered. We always recommend ordering at least a one week before your event.

Order Value	Delivery Charge
£0 – £99.99	£39.95
£100.00 – £249.99	£29.95
£250.00+	Free

Click & Collect

Order on our website and selection click & collect to collect your order instore. Please allow at least 1 day before collection. Collection is from our Ipswich store 164 Felixstowe Road, Ipswich IP3 8EE

Delivery Details      

• Nationwide Deliveries will be made during normal working hours, Monday – Friday. 8:00am – 8:00pm
• Someone over the age of 18+ will need to be there to accept the parcel

Returns
Hopefully you will never need to return a product, but if you do, please follow instructions below.

Damaged Goods
If your goods arrive damaged, you must notify us within days so 7 we can arrange for the items to be replaced and collected.

Unwanted Goods
If you decide that you no longer want the items, you must contact us within 7 working days of delivery. We will then arrange for our specialist courier to collect the items from you at the cost of delivery it will cost to return to us (It is illegal to send the items through the postal service or an unlicensed courier). Items must be unopened and in their original packaging. However you may open transport packaging to inspect the goods. Refunds will be issued upon receipt and inspection of the goods minus postage and packaging both ways.

Consumer Protection (Distance Selling) Regulations.

• Cancellation Rights
• You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods.
• If you wish to cancel this contract you must indicate this in writing or another durable medium such as letter, fax, email (provide addresses/email addresses/fax details by which to cancel) within the cancellation period.
• You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession.
• You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. the cost of which is to be paid by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you.
• Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation.
• Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.

Product Availability
We try to keep the stock availability on the web site up to date, but sometimes a product may be out of stock, if this happens we will endeavour to find suitable alternative or replace with an item of the same or higher value.