FIREWORKS 4 SALE
1A Harold Court Road, Harold Wood
Romford RM3 0YU

Frequently Asked Questions

Please read our FAQ before sending us a message.

Order, Product and delivery Queries

We open from 1st October – 31st December every year for the firework periods, out of season we can supply fireworks all year round, by appointment which you can contact us at – 01708 287575.

Please check out our Delivery page for more information. Link to the delivery page.

You will receive a email with your receipt, then the order will be processed. Then you will get a text message from out courier with the day and time your order will arrive. You will need to have someone above the age of 18 to sign for the order, we recommend order to your work location if you cannot possibly be home.

Generally you will receive an email with confirmation of your order, but if you have any questions, feel free to contact us on: 01708287575.

All of our deliveries come with next day as standard shipping. Your order should be with you within 24 hours of dispatch. If you have any problems, feel free to contact us on: 01708287575.

During peak season, our orders are dispatched daily. If you would like to alter or cancel your order, we recommend calling us directly on: 01708287575 with your order reference number as soon as you can, so we can make the changes before the courier’s arrival. Once orders have left us, we are unable to change any order.

As we offer next day delivery as standard, the courier should contact you about the status of your order.

Please contact us directly on: 01708287575 and we can check if your order has been delivered or delayed. All order require a signature upon arrival, if you have not received your order, it may have been left with a neighbor. Please contact us so we can check with the courier for more information.

If you are missing any item from your order, please contact us on: 01708287575 and we will be happy to help.

If you have received the wrong item, please contact us on: 01708287575 and we will be happy to help. In some cases an item may have been substituted due to items being either faulty or out of stock, in this case we will generally contact you first about a substitute item.

If a product has been delivered to you damaged, please take photographs of the damage and contact us as soon possible on: 01708287575 or by email: sales@fireworks4sale.co.uk so that we can arrange a replacement and collection of the damaged product, or a refund.

We don’t offer a sale or return policy. If your product is damaged, please provide photographs of the damage and contact us as soon possible on: 01708287575 or by email: sales@fireworks4sale.co.uk so that we can arrange a replacement and collection of the damaged product, or a refund.

Website issues

1) Click the "My Account" at the top right side of the website.
2) Enter your preferred email address and password.
3) Press register.
After that, follow the steps to complete setting up your account. Your information will NEVER sold to any other company and is kept completely confidential with us. Feel free to review our privacy policy for more information.

Of course! Click the “My account” link at the top of our website and you will be able to edit your account information.

Not to worry! Click the “My account” link that the top right hand side of the page and under the login, you’ll see a link that says “Forgot your account password? Click here” and that will send an email to you with your password!

Address

FIREWORKS 4 SALE
1 Harold Court Road,
Harold Wood, Romford,
RM3 0YU
Sales@Fireworks4Sale.co.uk
01708 287575

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